Frequently asked questions about Mantra Luxury Spa, Dommasandra Bangalore

Every Question Answered.

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Quick Answer

Mantra Luxury Spa is located at 3rd Floor, KMS Arcade, Varthur Sarjapur Road, Dommasandra, Bangalore 560087. Open daily 10 AM–10 PM. Book via WhatsApp: +91 98444 41497 or call +91 98444 41497.

Most Asked

Quick Answers

Quick Answer

What should I wear?

You don't need to bring anything special. We provide premium disposable undergarments and a plush bathrobe. You undress to your comfort level — the therapist uses professional draping techniques throughout so you are always modestly covered. You change privately in your locked room, and the therapist enters only after knocking and receiving verbal confirmation.

Quick Answer

How early should I arrive?

We recommend arriving 10–15 minutes before your session. This allows for a brief intake conversation with your therapist — where to focus, preferred pressure, any areas to avoid — and a few minutes to transition from the outside world to the quiet of the spa. Arriving on time means your session starts on time and runs its full duration.

Quick Answer

Can I choose my therapist?

Yes. If you have a preferred therapist from a previous visit, simply mention their name when booking via WhatsApp. You can also specify whether you prefer a male or female therapist, and we will assign accordingly — with no waitlist and no additional charge. Your comfort and sense of safety always come first.

General

What is Mantra Luxury Spa?
Mantra Luxury Spa is a premium wellness destination in Bangalore, offering a range of therapeutic and relaxation massages in a highly professional, luxurious environment.
Where is Mantra Luxury Spa located?
We are located on the 3rd Floor, KMS Arcade, Varthur Sarjapur Road, Dommasandra, Bangalore 560087.
What are your operating hours?
We are open Monday through Sunday, from 10:00 AM to 10:00 PM.
Is Mantra a 5-star rated spa?
Yes, we proudly hold a 5.0-star rating on Google Maps based on authentic customer reviews.
How long has Mantra been operating?
Mantra has been serving clients with premium wellness experiences, with therapists bringing over 8 years of combined expertise.
Is Mantra a unisex spa?
Yes, we welcome both men and women and provide a safe, respectful environment for all guests.
What languages do your therapists speak?
Our therapists are fluent in English, Hindi, and local languages to ensure clear communication regarding your treatment.
Do you serve walk-in customers?
While walk-ins are welcome subject to availability, we strongly recommend booking in advance to guarantee your preferred time and therapist.

Still have questions about general?

Booking

How do I book an appointment at Mantra?
You can book through our website, call us at +919844441497, or send us a message on WhatsApp.
Can I book via WhatsApp?
Yes, WhatsApp is one of the fastest ways to book. Simply message us with your preferred date and time.
How far in advance should I book?
For weekends and couple sessions, we recommend booking 2-3 days in advance. For weekdays, a day's notice is usually sufficient.
Can I book a same-day appointment?
Yes, subject to availability. Please call or WhatsApp us for immediate assistance with same-day slots.
What is the cancellation policy?
We request at least 2 hours notice for cancellations or rescheduling to allow us to accommodate other guests.
Can I modify my booking?
Yes, you can modify your booking time or treatment type by contacting us prior to your appointment.
Do you offer gift bookings?
Absolutely. We offer digital gift vouchers that can be customized for any treatment or package.

Still have questions about booking?

Pricing & Payments

What are your massage prices?
Please WhatsApp or call us on +91 98444 41497 for current pricing. We confirm availability and pricing directly.
Do you accept card payments?
Yes, we accept all major credit and debit cards.
Are there any hidden charges?
No. The price you see or are quoted is the final price. We believe in complete transparency.
Do you offer discounts?
We offer special rates through our membership programs and occasionally run seasonal offers. Check our Offers page for current promotions.
Can I pay via UPI?
Yes, we accept Google Pay, PhonePe, and all other major UPI applications.
Do you offer EMI?
Currently, we do not offer EMI for individual sessions, though credit card EMI options may be available through your bank.

Still have questions about pricing & payments?

Therapists

Are your therapists certified?
Yes, every therapist at Mantra is rigorously trained, certified, and vetted for their expertise.
Can I request a specific therapist?
Absolutely. If you have a preferred therapist from a previous visit, please request them during booking.
Are therapists trained professionally?
Yes. They undergo months of training covering anatomy, modality techniques, and professional etiquette.
What is the therapist's experience level?
Our team comprises master therapists with 5 to 8+ years of experience. We do not employ junior trainees.
Do female therapists attend to female clients?
Yes, female therapists are always available for female clients upon request with no waitlist.
Are therapists checked for health and hygiene?
Strict hygiene protocols are enforced. Therapists wash and sanitize hands before and after every session, and adhere to strict health guidelines.

Still have questions about therapists?

Massage

What types of massage do you offer?
We offer 13 modalities including Swedish, Deep Tissue, Thai, Aroma, Balinese, Lomi Lomi, and specialty treatments like Wine and Candle massage.
What is the difference between Swedish and Deep Tissue?
Swedish uses light to medium pressure for relaxation, while Deep Tissue uses firm pressure to target deep muscle layers and chronic knots.
Is Thai massage painful?
Thai massage involves deep stretching and pressure point work. It can be intense but should feel like a 'good stretch', not painful. Pressure is adjustable.
What is a Four Hand Massage?
A highly luxurious treatment where two therapists work simultaneously in synchronized movements for ultimate relaxation.
What is a Couple Massage?
A shared experience where two people receive massages in the same private suite at the same time.
What is the best massage for back pain?
Deep Tissue or Balinese massages are excellent for addressing chronic back pain and stiffness.
How long does a massage session last?
Sessions typically range from 60 minutes to 120 minutes, depending on the package chosen.
What should I do before a massage?
Avoid heavy meals immediately before. Arrive 10 minutes early, take a warm shower if possible, and communicate any focus areas to your therapist.

Still have questions about massage?

Safety & Privacy

Are the rooms private?
Yes. All our treatment rooms are 100% private with deadbolt locks.
Are sessions recorded?
Absolutely not. We have a strict zero-recording policy in all treatment areas to protect your privacy.
Can I bring a friend or partner?
Yes, you can wait in our lounge, or book a couple's suite to share the experience.
Is there a lock on the room?
Yes, every room has an internal lock that you control once the session begins.
What is your privacy policy?
We maintain absolute discretion. Client details and visit history are strictly confidential.
Is Mantra safe for women?
Yes, it is exceptionally safe. We are highly rated by female clients for our professional, secure, and respectful environment.

Still have questions about safety & privacy?

Hygiene

How do you ensure cleanliness?
We follow medical-grade protocols: UV-sterilization, fresh linens, and thorough room disinfection between every client.
Are towels and linens fresh for each client?
Yes, 100%. We use hospital-grade laundering, and linens are never reused between sessions.
What oils do you use?
We use premium, cold-pressed, 100% natural carrier and essential oils, dispensed in portion-controlled amounts.
Are your tools sterilized?
Yes. All reusable tools (like massage stones) undergo a 30-minute UV sterilization cycle.
Do you use disposable items?
Yes, disposable undergarments and hygiene products are provided for every session.
How is the room cleaned between sessions?
Rooms are ventilated, surfaces wiped with disinfectants, and all linens entirely replaced.

Still have questions about hygiene?

Couple Massage

What is a couple massage?
Two people enjoying a massage experience together in a private suite with two beds and two therapists.
Can unmarried couples come for a couple massage?
Yes, we welcome all couples in a professional, respectful environment.
What is included in a couple massage?
It includes synchronized treatments, private suite access, and optional amenities like private showers and ambient lighting.
Is the couple massage done in the same room?
Yes, our dedicated couple suites feature side-by-side massage beds.
Can couples request different massage types?
Absolutely. One can have Deep Tissue while the other enjoys a Swedish massage.

Still have questions about couple massage?

VIP & VVIP

What is the VIP package?
An elevated experience featuring extended duration, premium oils, dedicated attention, and luxury amenities.
What is the difference between VIP and VVIP?
VVIP offers the absolute pinnacle of luxury, often including specialized techniques, rare essential oils, and our most senior master therapists.
Is VVIP by invitation only?
No, anyone can book a VVIP session, though advance booking is highly recommended due to limited availability.
What is included in VIP/VVIP?
Extended time (up to 120 mins), bespoke aromatherapy, access to senior therapists, and premium private suite allocation.
How do I request a VVIP session?
You can select the VVIP package through our booking page or request it directly via call/WhatsApp.

Still have questions about vip & vvip?

Membership

What membership plans do you offer?
We offer tiered memberships (Silver, Gold, Platinum) providing credits and discounts for regular visitors.
How do I join?
You can purchase a membership at our reception desk or inquire via WhatsApp.
Can I gift a membership?
Yes, a spa membership makes a wonderful, long-lasting gift.
How do membership credits work?
You purchase credits at a discounted rate upfront, which are then deducted as you book sessions over time.
Can I pause or cancel membership?
Memberships are valid for a specific duration (e.g., 6 or 12 months). Speak to management for exceptional circumstances.

Still have questions about membership?

Health

Can I get a massage if I'm pregnant?
We recommend consulting your doctor first. We offer gentle prenatal massages performed by specialized therapists.
Can I get a massage if I have high blood pressure?
Usually yes, but a gentle Swedish massage is preferred over Deep Tissue. Please inform your therapist.
Can I massage if I'm recovering from injury?
Only with doctor approval. Massage can aid recovery but should avoid acute injury sites.
Is massage good for diabetes?
Yes, it improves circulation. However, please inform us so we can monitor pressure, especially on extremities.
What conditions are contraindicators?
Fever, contagious skin conditions, severe cardiovascular issues, and acute injuries. When in doubt, consult a doctor.

Still have questions about health?

Aftercare

What should I do after a massage?
Rest, hydrate well, and avoid strenuous activity for the rest of the day.
How much water should I drink?
Drink 2-3 extra glasses of water to help flush toxins released from muscles.
Should I shower after a massage?
We recommend leaving the premium oils on your skin for a few hours to maximize hydration, but warm showers are available if preferred.
How soon can I exercise after a massage?
Wait at least 12-24 hours before engaging in intense workouts to allow muscles to recover.

Still have questions about aftercare?

Cancellation

What is your cancellation policy?
We ask for a minimum of 2 hours notice to cancel or reschedule.
Can I reschedule?
Yes, without any penalty, provided you give us sufficient notice.
Is there a no-show fee?
For members, frequent no-shows may result in a credit deduction. For standard bookings, we rely on mutual respect.
What if I need to cancel due to illness?
Please cancel. We want you to rest at home and protect our staff and other guests.

Still have questions about cancellation?

Directions & Parking

How do I get to Mantra from Sarjapur Road?
We are located on Varthur Sarjapur Road in Dommasandra. Search 'Mantra Luxury Spa' on Google Maps for exact routing.
Is there parking available?
Yes, ample parking space is available near the KMS Arcade building.
What is the nearest landmark?
We are situated in KMS Arcade, Dommasandra.
How far is Mantra from Whitefield?
We are approximately a 20-30 minute drive from Whitefield, depending on traffic.

Still have questions about directions & parking?

Timing

What is the earliest I can book?
Our first slot begins at 10:00 AM.
What is the last appointment time?
To accommodate a 60-minute session, the last booking is taken at 9:00 PM.
How early should I arrive?
Please arrive 10-15 minutes prior to your scheduled time for consultation and relaxation.
Can I extend my session?
Yes, subject to therapist availability and schedule permitting.

Still have questions about timing?

Mantra Spa Reception
We're Here

Still Have Questions?

Our team is available 10 AM to 10 PM, every day.

There are no scripted responses or chatbots here — just our team, ready to help you understand what Mantra can offer and to make your booking feel entirely straightforward.

+91 98444 41497 · Mon–Sun 10 AM – 10 PM